These terms govern the use of [https://norikitchen.in](https://norikitchen.in) and orders placed directly with Nori Kitchen. By using the website or placing an order, the customer agrees to these terms.

Business and Service

• Nori Kitchen is a pure vegetarian cloud kitchen operated by Patel Enterprise.

• Menu items and ingredients are subject to availability. The kitchen may accept, reject or cancel an order for availability, technical, payment, delivery or operational reasons.

• An order is confirmed only after acceptance by the kitchen and successful payment, where prepayment applies.

• Customers must provide an accurate name, mobile number, delivery address and landmark. Nori Kitchen is not responsible for failure caused by incorrect customer information.

Menu, Images and Pricing

• Food images are for representation. Actual colour, garnish, packaging, presentation and portion appearance may vary.

• Prices are in Indian Rupees. GST, delivery, packaging, platform or other lawful charges may be added and shown before payment.

• Prices, menu availability, offers and discount terms may change. The amount displayed at checkout when the order is placed will apply.

Food Preferences and Allergies

• Jain or No Onion No Garlic preparation is available only for selected items and only when accepted by the kitchen.

• The kitchen may handle milk, wheat, gluten, nuts, soy, sesame and other allergens in shared areas. Complete absence of cross-contact cannot be guaranteed.

• Customers with serious allergies must contact the kitchen before ordering and disclose relevant dietary restrictions.

Payments, Offers and Cancellation

• Payments may be processed by authorised third-party gateways. Nori Kitchen does not directly store complete card details, CVV, UPI PIN or banking passwords.

• Promotional codes may have validity dates, minimum values, item restrictions and delivery-area limits. They are not exchangeable for cash unless stated.

• Because food is freshly prepared and perishable, cancellation is generally unavailable after preparation has started.

Intellectual Property and Liability

• The Nori Kitchen name, logo, menu, original photographs, graphics and website content belong to Patel Enterprise or are used with permission.

• To the extent permitted by law, Nori Kitchen is not liable for indirect loss caused by third-party failure, customer error, website downtime or events beyond reasonable control.

• Nothing in these terms limits consumer rights or liability that cannot lawfully be excluded.

Law and Updates

• These terms are governed by Indian law. Subject to applicable consumer law, competent courts in Ahmedabad, Gujarat will have jurisdiction.

• Nori Kitchen may update these terms by publishing a revised version with a new effective date.